Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Section

  • In the Web Site Control Panel you’ll find a comprehensive Help section offering a lot of educational articles and frequently asked questions. They are answered by our support team of practiced technicians. Simply type in your question and our clever platform will give you the best possible answer.

  • Top quality support service
  • How–To Videos

  • If you would like to see how an action is completed or how an issue is rectified, instead of just reading about it, then examine our compilation of how–to video tutorials. They cover a lot of different topics and will help you swiftly understand how to work with our Web Site Control Panel.

  • Intuitive help center
  • A 1–Hour Response Guarantee

  • We back up all our semi–dedicated servers with a 24–7–365 client care service and a one–hour ticket response guarantee. Our skilled support engineers will be available 24–7–365 to attend to your inquiries and to fix any issue that you might run into. Simply submit a technical support ticket from the Help Center section and we will respond back to you instantaneously.