1 hour ticket response
Our team of customer service technicians is dedicated to offering rapid answers to all your queries. We’ll examine your helpdesk ticket immediately after it is submitted and will respond back to you with a solution to your problem within maximum one hour after the technical support ticket submission. As a matter of fact, our average trouble ticket response time is twenty minutes.
An Exceptional Help Desk Support Service
Our client support team representatives have considerable experience in the website hosting world and are accomplished enough to find a quick solution to your problem. If, however, the matter at hand is not within the competency of a support technician, the helpdesk ticket will be forwarded to a programmer or admin for further investigation.
An Intuitive Help Section
To help you find a quick tip on how you can use a specific service, we have incorporated a very user–friendly Help section in the Web Site Control Panel. You can search through a wide selection of web hosting account management articles and website management articles, take a glimpse at the F.A.Q. library or watch our instructional video tutorials.