Help and Support Channels

  • 1 hour ticket response time
  • A one hour Ticket Answer Warranty

  • Our group of qualified professionals will try their best to respond to your help requests within about 1 hour. If, however, the difficulty you have come across demands aid from our Administrators’ =Dept,= we’ll forward the ticket to the administrator on duty and will write a comment to inform you.

  • Top quality support service
  • Top–class Customer Help And Support Service

  • We are online for you 24/7 to provide you with information and client support and to assist you with any difficulty that you may come across whilst handling your virtual server. We are able to help you with all installed in advance programs, including your Operating System, server administration panel (in accordance with the VPS type) and the Web Site Control Panel designed solely by our company.

  • Intuitive help center
  • An Educational Help Zone

  • In the Web Site Control Panel that is offered without charge with your virtual server, you will discover an informational Help section, that features all that you should know about maintaining your web sites and applications. We have integrated a wide range of how–to articles and reviews and video guides that present the general site administration duties in an understandable fashion.