Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We provide you with a 1–hour response warranty with all of our website hosting packages, meaning that each individual help question you submit is going to be reacted to in less than sixty minutes max. Our support company members have been qualified to immediately resolve any situation and to ensure that you get quick guidance on any concern that you could have.

  • Top quality support service
  • A Top–quality Support Service

  • Our assistance service is provided by a crew of qualified experts who’re prepared to answer your issue immediately. You can easily get in touch with the technical support staff by starting a technical support ticket from your Web Site Control Panel or by sending us an email. On working days, you can also call us on the phone or take advantage of the online chat option.

  • Intuitive help center
  • An Intuitive Help Section

  • If you want assistance while working within the Control Panel, you are able to always click on the Help button and pick your problem in the selection of articles or blog posts that will pop up. We have also turned most of the posts into video clips. The list of video lessons will load if you click the Videos press button available on the top right.